Legal notice

Legal Notice

Effective Date: August 19, 2026

This website, including SiliNOT.com and all related webpages, online storefronts, content, products, and services offered through the website, is operated by Medek Creative LLC (DBA SiliNOT!).

This Legal Notice provides important information regarding the identity of the business operating this website, the policies governing purchases and use of the website, and certain limitations and disclosures applicable to our products and services.

1. Business Information

1.1 Legal Entity

The legal entity responsible for operating SiliNOT.com and selling products offered directly through this website is:

Medek Creative LLC (DBA SiliNOT!)

SiliNOT! is a trade name used by Medek Creative LLC.

1.2 Contact Information

Customers may contact us regarding orders, products, complaints, claims, or other inquiries using the following information:

Medek Creative LLC (DBA SiliNOT!)
8 The Green, Suite 15917
Dover, DE 19901
United States

Phone: (302) 200-8772
Email: support@silinot.com

2. Website Operator

2.1 Ownership and Operation

SiliNOT.com is owned and operated by Medek Creative LLC (DBA SiliNOT!).

References throughout this website to “SiliNOT!,” “we,” “us,” or “our” refer to Medek Creative LLC (DBA SiliNOT!), unless the context clearly indicates otherwise.

2.2 Shopify Platform

Our online store is hosted using Shopify’s ecommerce platform.

Shopify provides technology used to operate the storefront and process certain ecommerce functions but is not the seller of products purchased directly from SiliNOT.com.

The applicable seller for direct purchases through SiliNOT.com is Medek Creative LLC (DBA SiliNOT!).

3. Applicable Website Policies

3.1 Incorporated Policies

Purchases and use of this website may be subject to additional policies published on SiliNOT.com, including our:

  • Terms of Service;

  • Shipping Policy;

  • Refund and Return Policy;

  • Privacy Policy;

  • product-specific terms or disclosures;

  • checkout terms; and

  • other policies or notices published by Medek Creative LLC (DBA SiliNOT!).

These policies should be read together.

3.2 Conflicting Provisions

If two policies of Medek Creative LLC (DBA SiliNOT!) contain provisions addressing the same subject, the provision that is more specific to the particular transaction or issue will generally control unless otherwise stated.

Nothing in this section overrides rights or obligations imposed by applicable law.

3.3 Policy Updates

Medek Creative LLC (DBA SiliNOT!) may update its website policies from time to time.

Unless otherwise required by law, changes apply prospectively and do not retroactively alter the terms applicable to a transaction completed before the revised policy became effective.

4. Orders and Transactions

4.1 Order Acceptance

Submission of an order does not necessarily constitute final acceptance of the order by Medek Creative LLC (DBA SiliNOT!).

We reserve the right, to the extent permitted by law, to reject, cancel, limit, or refund an order before shipment for legitimate business reasons, including:

  • suspected fraud;

  • payment or identity verification issues;

  • inventory errors;

  • pricing or listing errors;

  • shipping restrictions;

  • inability to safely or reliably service a delivery address;

  • suspected unauthorized resale;

  • suspected violation of our policies; or

  • other circumstances that reasonably prevent fulfillment.

4.2 Order Information

Customers are responsible for providing accurate and complete information when placing an order, including:

  • billing information;

  • shipping information;

  • contact information;

  • recipient information; and

  • any special delivery requirements applicable to the destination.

4.3 Pricing and Listing Errors

While we make reasonable efforts to ensure pricing and product information are accurate, typographical, technical, system, inventory, or listing errors may occur.

If an incorrect price, description, quantity, or availability status is displayed, Medek Creative LLC (DBA SiliNOT!) may correct the error or cancel and refund an affected order before fulfillment to the extent permitted by applicable law.

5. Shipping and Delivery

5.1 Shipping Policy

All shipments are governed by our current Shipping Policy, including provisions concerning:

  • delivery addresses;

  • restricted receiving locations;

  • tracking;

  • delivery confirmation;

  • missing-package claims;

  • carrier investigations;

  • commercial and institutional destinations;

  • special delivery instructions;

  • international shipments; and

  • customer cooperation with delivery investigations.

5.2 Delivery Restrictions

Customers are responsible for notifying Medek Creative LLC (DBA SiliNOT!) before shipment of unusual or restricted delivery conditions, including:

  • limited receiving hours;

  • restricted delivery days;

  • required receiving docks or entrances;

  • appointment requirements;

  • signature requirements;

  • prohibitions on unattended deliveries; or

  • other access or receiving restrictions.

Specific requirements are described in our Shipping Policy.

5.3 Carrier Services

We may use independent third-party carriers to transport orders.

Carrier tracking records, delivery scans, photographs, signatures, GPS information, driver notes, and other available carrier documentation may be used when reviewing a delivery dispute.

5.4 Delivery Claims

A carrier record showing delivery may be considered evidence of delivery, subject to applicable law and the circumstances of the particular claim.

A report that a package cannot be located after a carrier records delivery does not automatically establish that the package was lost in transit or that Medek Creative LLC (DBA SiliNOT!) is responsible for the reported loss.

Delivery claims are handled according to our Shipping Policy and Refund and Return Policy.

6. Returns, Refunds, and Claims

6.1 Refund and Return Policy

Returns, product satisfaction claims, damaged-product claims, missing-shipment claims, and refunds are governed by our current Refund and Return Policy.

6.2 Separate Claim Types

A request to return a product after receiving it is not necessarily treated the same as a claim that an order was never received.

Different deadlines, investigation procedures, documentation requirements, and available remedies may apply depending on the nature of the claim.

6.3 Supporting Information

Medek Creative LLC (DBA SiliNOT!) may request reasonable documentation or information necessary to investigate a refund, delivery, damage, defect, or other claim.

6.4 Investigation Before Resolution

Where appropriate, Medek Creative LLC (DBA SiliNOT!) may investigate a claim before approving a refund, replacement, store credit, or other remedy.

The existence of a pending carrier or shipping-insurance claim does not independently determine whether a customer is entitled to a particular remedy.

7. Product Information

7.1 Product Descriptions

We make reasonable efforts to provide accurate product descriptions, photographs, specifications, instructions, and other product information.

Minor variations may occur between:

  • production batches;

  • colors;

  • packaging;

  • product appearance;

  • texture;

  • dimensions; or

  • other non-material characteristics.

7.2 Intended Use

Customers are responsible for reviewing applicable product descriptions, instructions, warnings, specifications, and intended-use information before using a product.

Products should only be used in accordance with applicable instructions and warnings.

7.3 Results and Compatibility

Individual results may vary depending on factors including:

  • technique;

  • application;

  • environmental conditions;

  • temperature;

  • storage;

  • curing materials;

  • equipment;

  • materials used with the product; and

  • other circumstances outside the reasonable control of Medek Creative LLC (DBA SiliNOT!).

Statements describing typical uses, applications, performance, or results do not guarantee suitability for every possible application.

7.4 Customer Testing

Where a product is being used with an unfamiliar material, process, temperature, chemical, or application, customers are encouraged to conduct a small compatibility test before committing the full product or project.

8. Intellectual Property

8.1 Ownership

Unless otherwise indicated, content owned by Medek Creative LLC (DBA SiliNOT!) may include:

  • trademarks;

  • trade names;

  • product names;

  • logos;

  • graphics;

  • photographs;

  • videos;

  • written content;

  • product descriptions;

  • website layouts;

  • packaging designs;

  • instructional materials; and

  • other original or proprietary materials.

Such materials may be protected by applicable trademark, copyright, trade dress, unfair competition, and other intellectual-property laws.

8.2 SiliNOT! Name and Branding

The SiliNOT! name, associated branding, logos, product names, packaging, and other identifying materials may not be used in a manner that falsely suggests sponsorship, affiliation, authorization, endorsement, or partnership with Medek Creative LLC (DBA SiliNOT!).

8.3 Limited Website Use

Website content may be viewed and used for ordinary personal use and legitimate purchasing purposes.

Except where permitted by law or expressly authorized in writing, content may not be reproduced, republished, distributed, modified, sold, commercially exploited, or used in a manner that infringes the rights of Medek Creative LLC or another rights holder.

9. Third-Party Services and Links

9.1 Third-Party Providers

Our website may use, integrate with, or link to services operated by third parties, including:

  • payment processors;

  • shipping carriers;

  • insurance providers;

  • marketplaces;

  • analytics providers;

  • advertising platforms;

  • social-media services; and

  • other technology or service providers.

9.2 Third-Party Terms

Third-party services may be governed by their own terms, privacy practices, policies, and limitations.

Medek Creative LLC (DBA SiliNOT!) does not control every action, policy, technical function, availability issue, service disruption, or decision made by independent third-party providers.

9.3 External Links

Links to third-party websites are provided for convenience or informational purposes and do not necessarily constitute endorsement of the third party or its products, services, statements, or practices.

10. Website Availability and Accuracy

10.1 Website Availability

Medek Creative LLC (DBA SiliNOT!) makes reasonable efforts to maintain the availability and functionality of SiliNOT.com but does not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable due to:

  • maintenance;

  • technical failures;

  • third-party service interruptions;

  • hosting issues;

  • security incidents;

  • software errors; or

  • circumstances outside our reasonable control.

10.2 Corrections

Medek Creative LLC (DBA SiliNOT!) reserves the right to correct typographical errors, inaccuracies, omissions, availability information, product information, pricing information, or other website content.

11. Limitation of Liability

11.1 To the Extent Permitted by Law

To the fullest extent permitted by applicable law, Medek Creative LLC (DBA SiliNOT!) will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to use of the website, products, services, or third-party services where such limitations are legally enforceable.

11.2 Customer Use of Products

To the fullest extent permitted by applicable law, customers are responsible for the manner in which products are used after purchase, including compliance with instructions, warnings, product limitations, and applicable safety practices.

11.3 Mandatory Rights

Nothing in this section excludes or limits liability that cannot lawfully be excluded or limited.

Nothing in this Legal Notice is intended to waive a right or remedy that applicable law makes non-waivable.

12. Commercial and Institutional Purchases

12.1 Business and Institutional Customers

Products may be purchased by businesses, universities, laboratories, healthcare facilities, government entities, educational institutions, and other organizations.

Where a transaction is entered into for commercial, professional, institutional, research, educational, or business purposes, consumer-protection laws applicable solely to personal or household purchases may not apply to the extent permitted by applicable law.

12.2 Authorized Purchasers

A person placing an order on behalf of a company, institution, organization, laboratory, department, or other entity represents that they have authority to place the order or otherwise bind the purchasing entity to the applicable transaction.

12.3 Institutional Receiving Locations

Commercial and institutional purchasers are responsible for ensuring that shipping destinations can securely accept deliveries during normal carrier delivery hours and for notifying Medek Creative LLC (DBA SiliNOT!) of special delivery restrictions before shipment.

13. International Customers

13.1 United States Business

Medek Creative LLC is a United States business.

Products purchased through SiliNOT.com may nevertheless be shipped internationally where international shipping is offered.

13.2 Local Laws

International customers may have rights under mandatory consumer-protection laws applicable in their jurisdiction.

Nothing in this Legal Notice is intended to eliminate rights that cannot lawfully be waived by contract.

13.3 Import Requirements

Customers are responsible for complying with applicable local:

  • import requirements;

  • customs procedures;

  • duties;

  • taxes;

  • brokerage charges;

  • licensing requirements; and

  • other import-related obligations,

except where applicable law provides otherwise.

14. No Waiver

14.1 Failure to Enforce

A decision by Medek Creative LLC (DBA SiliNOT!) not to enforce a provision of this Legal Notice or another policy in a particular instance does not constitute a permanent waiver of that provision.

14.2 Goodwill Resolutions

Issuing a refund, replacement, store credit, discount, exception, accommodation, or other goodwill resolution in a particular circumstance:

  • does not constitute an admission of fault or liability;

  • does not establish that Medek Creative LLC (DBA SiliNOT!) was legally required to provide that resolution;

  • does not create a precedent; and

  • does not obligate Medek Creative LLC (DBA SiliNOT!) to provide the same resolution in another circumstance.

This provision applies to the fullest extent permitted by applicable law.

15. Fraud, Abuse, and Misrepresentation

15.1 False or Misleading Claims

Customers must not knowingly provide false, fraudulent, or materially misleading information in connection with:

  • orders;

  • delivery claims;

  • refund requests;

  • returns;

  • chargebacks;

  • shipping-insurance claims;

  • product claims; or

  • communications with Medek Creative LLC (DBA SiliNOT!).

15.2 Protective Measures

Where Medek Creative LLC (DBA SiliNOT!) reasonably identifies fraud, abuse, repeated delivery disputes, chargeback abuse, false statements, or other material misuse of our services, we may, to the extent permitted by law:

  • deny discretionary claims;

  • cancel pending orders;

  • require additional verification;

  • require alternate payment or shipping arrangements;

  • decline future orders; or

  • restrict service to particular customers or addresses.

16. Right to Refuse or Restrict Service

16.1 Legitimate Business Reasons

To the extent permitted by applicable law, Medek Creative LLC (DBA SiliNOT!) reserves the right to decline or restrict future transactions for legitimate, non-discriminatory business reasons, including:

  • repeated payment disputes;

  • repeated delivery disputes;

  • suspected fraud;

  • shipping-risk concerns;

  • inability to reliably service a location;

  • abuse of policies;

  • threatening or unlawful conduct; or

  • material violations of website terms or policies.

16.2 Address Restrictions

If an address presents an elevated risk of loss, theft, failed delivery, inaccessible receiving conditions, or repeated disputes, Medek Creative LLC (DBA SiliNOT!) may require:

  • signature confirmation;

  • an alternate shipping address;

  • additional delivery arrangements; or

  • cancellation of future shipments to that address.

17. Severability

If any provision of this Legal Notice is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where appropriate.

The remaining provisions will continue in effect to the fullest extent permitted by law.

18. Governing Law

18.1 General Rule

Subject to any mandatory laws that apply to a particular customer or transaction, this Legal Notice and use of SiliNOT.com are governed by applicable laws of the United States and the state laws applicable to Medek Creative LLC.

18.2 Mandatory Consumer Law

Nothing in this section requires a consumer to waive the protection of mandatory consumer laws that apply to the consumer and cannot legally be waived through a contractual choice-of-law provision.

19. Legal and Customer Communications

19.1 Customer Service

General customer-service inquiries, order questions, delivery concerns, return requests, and complaints should be directed to:

Medek Creative LLC (DBA SiliNOT!)
8 The Green, Suite 15917
Dover, DE 19901
United States

Phone: (302) 200-8772
Email: support@silinot.com

19.2 Formal Legal Notices

Formal legal notices intended for Medek Creative LLC (DBA SiliNOT!) should be directed to:

Medek Creative LLC
8 The Green, Suite 15917
Dover, DE 19901
United States

Phone: (302) 200-8772
Email: support@silinot.com

Nothing in this section alters any method of notice, service, filing, or legal process required by applicable law.

20. Changes to This Legal Notice

20.1 Revisions

Medek Creative LLC (DBA SiliNOT!) may revise this Legal Notice periodically.

20.2 Effective Date

The effective date displayed at the beginning of this Legal Notice identifies the current version.

Unless otherwise required by law, revisions apply prospectively.

21. Consumer Rights

21.1 Mandatory Rights Preserved

Nothing contained in this Legal Notice, our Terms of Service, Shipping Policy, Refund and Return Policy, Privacy Policy, or any other website policy is intended to exclude, waive, or restrict any right or remedy that applicable law does not permit us to exclude, waive, or restrict.

21.2 Conflict With Applicable Law

Where a provision of a policy or agreement conflicts with a mandatory legal requirement, the mandatory legal requirement will control.